Privacy Policy

Information We Collect

We collect information from you in a variety of ways when you use the Services, including:

• Personal Information: This may include your name, email address, phone number, mailing address, date of birth, biographical information, and any other information provide about yourself or your family.
• Demographic Information: This includes information such as your age, gender, and location.
• Usage Data: This may include information about how you use the Services, such as the pages you visit, the features you use, and the searches you perform.
• Device Information: This may include information about the device you use to access the Services, such as the type of device, operating system, IP address, and browser type.

How We Use Your Information

Sponsor Families Co. uses the information we collect for a variety of purposes, including:

• To provide and improve the Services
• To process your requests and transactions
• To communicate with you about the Services
• To personalize your experience
• To send you marketing and promotional materials (with your consent)

Third-Party Matching Services

We utilize a third-party company’s software to facilitate sponsor family matching within our platform. This company, SmartMatchApp, utilizes sophisticated algorithms to analyze user data and suggest potential matches.

In order to leverage their matching software, we may share some of your data, such as demographics and preferences, with SmartMatchApp. This data sharing is solely for the purpose of using their matching software and will not be used for any other purpose.

User Responsibility and Third-Party Policies

We encourage you to review the privacy policy of SmartMatchApp to understand their data practices. Their privacy policy can be found at smartmatchapp.com/privacy_policy/.

By using our Services, you acknowledge that you are sharing your information with both us and SmartMatchApp and that their privacy policy also applies to your data.

Data Security

We take reasonable steps to protect the information you provide to us from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure. As a result, we cannot guarantee the security of your information.

Disclosure of Information

We may disclose your personal information to:

Service Providers: We may share your personal information with service providers who perform services on your behalf, such as hosting, data analysis, and customer support services.

Legal Requirements: We may disclose your personal information if required by law, regulation, or court order.

SMS Messages

By opting in to receive SMS messages from us, you agree to receive marketing and promotional messages from us at the phone number you provided. You can opt out of receiving SMS messages from us at any time by replying “STOP” to any message you receive from us. Data/messaging rates apply. End-user mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. 

Your Choices

You have a number of choices regarding your information:

• You can update your information by letting us know through the Contact Us page.
• You can opt out of receiving marketing and promotional communications from us by following the unsubscribe instructions in those communications.
• You can delete your account by contacting us.

Children’s Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at the Contact Us page. 

Effective Date

This Privacy Policy is effective as of February 27, 2024.